unequaled features

Our belief is that before a business grade Internet phone service is a viable solution for the small and medium sized business environment it has to exceed current VoIP solutions being offered to consumers and even surpass traditional phone service. Our Gatevox architecture delivers powerful features,
superior quality, unmatched reliability, and dramatic cost savings. Our unique approach provides an end-to-end integrated business grade phone solution.

Find-Me/Follow-Me forwarding:

Your office phone can ring at branch locations while also ringing your cell phone, home phone or even a laptop soft-phone. This can be set up with just one phone call to 877-799-7978.

Incoming call routing without added phone lines:

You can have as many incoming phone numbers as you want independent of how many phone lines you have for a nominal monthly fee. Each number can be setup to do something different when it rings. For example one number can be your central number which calls the receptionist desk, a second number could be answered by an automated attendant for your customer service department. A third number could be setup to ring all the phones in the sales department. A forth number could ring directly to your extension and bypass the operators and menus.

Time based call routing:

Incoming calls can be routed on a different day when your business is closed. You can define a different set of hours for each day of the week. This can be combined with the incoming call routing to provide unique daytime and after-hours activities for each incoming number.

Multiple company identities:

The phone system allows you to have an unlimited number of different company identities in the same phone system. Each company identity has its own phone number and gets answered differently. You can have 5 companies or 5 departments of the same company each with its own workflow, menus, group and recordings. You can even use different line appearances on the phones to let you know which company or department the caller thinks he or she is calling so you can answer accordingly. You can also dial out from either company using the same phone by which line you select.

Configurable outbound Caller ID / Multi-layer automated attendant:

You can quickly build multi-layer automated attendant menus which can send a call to any number of destinations such as the operator, ring a group of phones, a queue for the next available agent, a voice mailbox, a recording, the company directory etc. Destinations can include extensions at other locations or remote employees working from home.

Extension user rights:

Extensions can be tailored to allow or prohibit certain activities such as international calling or outbound calling.

Custom on-hold music:

Customize your music on hold with any MP3. We can also create on hold sales or information messages with professional actor voices.

Multiple location support:

Support for multiple locations. Any number of branch offices can be made into one virtual phone system for transfers, ring groups, call queues, automated attendants, shared operator, etc.

Home office extensions:

Supports unlimited remote "home office" extensions over home DSL or Cable connection

Directory listing:

Directory listing provided for $6 extra per month.

International savings:

Low cost international calling generally less than 5 cents per minute to call countries like the UK, France, Germany, Mexico, Canada etc.

powerful features

• Keep your number
• FREE Voice Mail
• FREE conference calling
• FREE Voice mail to email
• Programmable call queues
• Unlimited local & long distance*
• Unlimited extensions
• Find me / Follow me
• Live customer support
• Repeat dialing
• Customized IVR
• Caller ID Block
• Call Waiting
• Call Forwarding
• Call Transfer
• Ring Lists
• Caller ID
• Multiple location support
• Custom on-hold music
• Company director
• Professionally recorded greeting
• Multi layered security
• Unlimited free voice mail
• Message waiting indicator light
• Ring group timeout
• Queue caller timeout
• Virtual extensions
• Softphone extension
• 911 support
• Superior Quality
• Dramatic Savings
• Unlimited free voice mail
• Unlimited extensions
• Domestic savings
• Equipment savings
• Immediate return on investment
• "Home office" extensions