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learn center - Voip advantages

Disadvantages of using VoIP

The current Public Switched Telephone Network is a robust and fairly bulletproof system for delivering phone calls. Phones just work, and we've all come to depend on that. On the other hand, computers, e-mail and other related devices are still kind of flaky. Let's face it -- few people really panic when their e-mail goes down for 30 minutes. It's expected from time to time. On the other hand, a half hour of no dial tone can easily send people into a panic. So what the PSTN may lack in efficiency it more than makes up for in reliability. But the network that makes up the Internet is far more complex and therefore functions within a far greater margin of error. What this all adds up to is one of the major flaws in VoIP: reliability.

First of all, VoIP is dependant on wall power. Your current phone runs on phantom power that is provided over the line from the central office. Even if your power goes out, your phone (unless it is a cordless) still works. With VoIP, no power means no phone. A stable power source must be created for VoIP.

Another consideration is that many other systems in your home may be integrated into the phone line. Digital video recorders, digital subscription TV services and home security systems all use a standard phone line to do their thing. There is currently no way to integrate these products with VoIP. The related industries are going to have to get together to make this work.

Because VoIP uses an Internet connection, it is susceptible to all the hiccups normally associated with home broadband services. All of these factors will affect call quality:

  • Latency
  • Jitter
  • Packet loss

Phone conversations can become distorted, garbled or lost because of transmission errors. Some kind of stability in Internet data transfer needs to be guaranteed before VoIP could truly replace traditional phones.

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